Navigating Conflict with Dignity

July 24, 2024
1:00 PM - 5:00 PM (ET)

HRCI & SHRM Credits Available

For more details
please Contact Us


Jason Craige Harris

Jason Craige Harris
National Diversity Council

Jason Craige Harris, the Managing Partner at Perception Strategies, works in a variety of contexts, with a range of constituents, and across industries to promote dignity and belonging. He regularly advises leaders on how to solve big challenges and pursue lasting change––particularly in business, technology, government, law, media, education, nonprofits, and faith communities. Jason also serves as a Senior Advisor at Perception Institute, a research consortium prioritizing equity in social systems. In addition, Jason is a member of the speakers bureau at Pollyanna, a national organization working to promote racial literacy and cultural competency. Years of Expertise ● 10+ years of Consulting ● 10+ years of Training ● 10+ years of Speaking Sector Expertise ● Corporate ● Nonprofit ● Academia ● Government ● Small Business ● Faith-based DEIB Expertise ● Audit & Assessment (i.e., pay equity, talent acquisition, employee experience, training, etc.) ● Strategy Development (i.e., action plans, learning & development, succession planning, talent acquisition, etc.) ● Governance & Board (i.e., structure, succession planning, etc.) ● Nonprofit Fundraising ● Initiatives Management (i.e., ERGs, Councils, ESG, CSR, Supplier Diversity, Facilitating Conversations, etc.) ● Measurement Tracking (i.e., scorecards, dashboards, etc.) ● Inclusive Recruiting ● Marketing, Communications & Messaging ● Coaching (i.e., individual or group) ● Staff Augmentation ● Executive Leadership Development ● Keynote Speaker ● Panelist

All human relationships are marked by conflict, which, if left unaddressed, can become a crisis. Conflict happens in a group or between individuals when something in their relationship needs to shift to foster greater well-being. How we view conflict, and how we handle conflict, can escalate it into an unhealthy dynamic––or de-escalate and transform it into deeper connection. Conflict can de-skill us, leading to our otherwise smart selves feeling adrift. What is often needed in situations of conflict is for parties to reflect on their role in the conflict, what needs and obligations have gone unmet, and what they might say and do to move the conflict toward resolution. This workshop will explore conflict as a normal part of everyday life and as an opportunity for connection that anybody can learn skills for seizing. In this session, leaders will learn about the science of why dignity matters, how to uphold it, protect it, and repair it, and how to use dignity to transform conflict into connection. This workshop will equip participants with concrete practices for navigating conflict like empathic listening, reframing, asking affective questions, utilizing Non-Violent Communication, and making a good apology. Participants will: ● Learn to build conflict resilience among participants ● Learn to identify the causes of why conflict escalates and how we can de-escalate into deeper connection ● Be introduced to the Dignity Model as a way to prevent and address dignity violations like identity-based harms or microaggressions ● Learn to develop conflict transformation skills like empathic listening, reframing, affective questions, metabolizing shame, and managing stress responses

NDC/State Partner: $449 to $539
Non-Partner (Non-Profit): $569
Non-Partner (For-Profit):$599
NDC Graduate Network: $250

All NDC Virtual Suite sessions can also be offered as private sessions. Contact us at [email protected].